We are being blocked by certain email servers. These include: Comcast, ATT & Sbcglobal. We have tried a number of things with some parents and these solutions didn’t resolve the problems. Please work with your email server to unblock us. Our email is: firstname.lastname@example.org please email us when you have resolved the issue with your server.
Another easy solution would be to get a hotmail or yahoo email account, these are working wonderfully. Please email us your new email address, if you choose this solution.
Thank You for working with us to resolve this issue. Kim Koehn